Live Chat

Live Chat with the Office of Financial Aid for your general questions

Live chat is available Monday through Friday from 10 a.m.-4 p.m. Live Chat is available to field general financial aid questions.

More specific questions regarding individual circumstances as well as questions requesting specific information about financial aid applications, financial (billing) accounts or information contained in your educational record should be directed to financial aid counselors via phone or email. You can contact us at 734-763-6600 or financial.aid@umich.edu for these specific inquiries.

You can also find answers to common financial aid questions in the U-M Office of Financial Aid’s FAQ page.