Contact Us

We encourage you to conduct any student business online, as our staff members are available to assist you and are reachable by phone, chat, email, or video advising appointments.

Live Chat

Chat with a member of our support team Monday-Friday 10 a.m.-4 p.m. ET.

Central Campus

2500 Student Activities Building
515 E. Jefferson St.
Ann Arbor, MI 48109-1316

Email: [email protected]
Phone: 734-763-6600
Fax: 734-647-3081

Drop-in Advising Hours

Wolverine Services is currently open for in-person business. Before you visit, we encourage you to contact us by phone, email, or online chat. Most student and faculty business can be done without having to visit in person. Video advising appointments are also available.

Office Hours, Phone Counseling, and Drop-in Advising

  • Monday-Friday: 8 a.m.-5 p.m. (Thursday: 10 a.m.-5 p.m.)

North Campus

Note: This location permanently closed on June 9, 2023.

U-M Detroit Office

Orchestra Place
3663 Woodward, Suite 190
Detroit, MI 48102

Phone: 313-593-4777

When Contacting Us

  • Please have your eight-digit U-M Identification number (U-M ID) handy when calling, emailing, or visiting. We cannot provide student-specific information without the U-M ID and a full student name.
  • We cannot guarantee security through email, so personal information such as full Social Security numbers should never be emailed.

Fillable PDF Reminder

If you download a fillable PDF form to submit digitally, please remember to save the PDF as a new, unique file after you’ve finished filling out the form. This allows you to submit a PDF with your information, instead of submitting the original (blank) PDF document.

Contact our Outreach Team

The Outreach Team works with high schools, community groups, and other interested audiences to bring information about college financial aid to prospective students and their parents. To schedule a Financial Aid Event, visit the Outreach Activities page.