Contact Us – University of Michigan Office of Financial Aid

When contacting us

Please have your 8-digit U-M Identification number (UMID) handy when calling, emailing or visiting. We cannot provide student-specific information without the UMID and a full student name.
Our email accommodates file attachments of up to 50MB (total file size). Please do not share password-protected or encrypted files as we cannot access them. See the About Us page for information about safeguarding personally identified documents.

Welcome!

We offer walk-in services each business day at our Student Services Center in the second floor lobby of the Student Activities Building. Check in at this counter to meet with a financial aid administrator or staff member. Staff members from the U-M Office of the Registrar are also available at this location. Find us through the 2nd floor stairwell doors or via elevator from the East Jefferson Street entrance. We look forward to serving you!

OUR ADDRESS AND OFFICE HOURS

Central Campus

2500 Student Activities Building, 515 E. Jefferson St.
Ann Arbor, MI 48109
email: financial.aid@umich.edu
phone: 734-763-6600
fax: 734-647-3081

OFFICE HOURS:
Monday-Friday: 8 a.m. - 5 p.m.
PHONE COUNSELING:
Monday, Tuesday, Wednesday, Friday: 8 a.m. - 4:30 p.m. and Thursday: 10 a.m. - 4:30 p.m.
WALK-IN COUNSELING:
Monday, Tuesday, Wednesday, Friday: 8 a.m. - 5 p.m. and Thursday: 10 a.m. - 5 p.m. (limited services available after 4:30 p.m.)

North Campus

Administration Office, Pierpont Commons, 2101 Bonisteel Blvd., Room MZ2202
Ann Arbor, MI 48109

WALK-IN COUNSELING:

Monday, Tuesday, Thursday, Friday: 1:30 - 5 p.m.
Wednesday: 1 - 4:30 p.m.
Spring/Summer Hours (May-August): Monday, Tuesday, Thursday: 1:30 - 5 p.m.