Contact Us

 
 
central campus map
 

north campus map

 
 

When contacting us

  • Please have your 8-digit U-M Identification number (UMID) handy when calling, emailing or visiting. We cannot provide student-specific information without the UMID and a full student name.
  • We cannot guarantee security through email, so personal information such as full Social Security numbers should never be emailed.
 

Welcome!

We offer walk-in services each business day at our Student Services Center in the second floor lobby of the Student Activities Building. Check in at this counter to meet with a financial aid administrator or staff member. Staff members from the U-M Office of the Registrar are also available at this location. Find us through the 2nd floor stairwell doors or via elevator from the East Jefferson Street entrance. We look forward to serving you!

LIVE CHAT

Live chat with the Office of Financial Aid for your general financial aid questions.

 

OUR ADDRESS AND OFFICE HOURS

Central Campus

2500 Student Activities Building, 515 E. Jefferson St.
Ann Arbor, MI 48109
email: financial.aid@umich.edu
phone: 734-763-6600
fax: 734-647-3081
 
The University of Michigan continues to monitor the evolving COVID-19 situation in order to protect our community. Due to the COVID-19 crisis, the Office of Financial Aid will have no public access permitted, including all walk-in counseling hours, so we strongly encourage students, prospective students, and families to contact the Office of Financial Aid either via phone or email.
 

FILLABLE PDF REMINDER: If you download a fillable PDF form to submit digitally, please remember to save the PDF as a new, unique file after you’ve finished filling out the form. This allows you to submit a PDF with your information, instead of submitting the original (blank) PDF document.

 

FALL/WINTER WALK-IN COUNSELING HOURS:
CHECK IN AT THE SECOND FLOOR STUDENT SERVICES CENTER
(limited services available after 4:30 p.m.)

  • Monday: 8 a.m. - 5 p.m.
  • Tuesday 8 a.m. - 5 p.m.
  • Wednesday: 8 a.m. - 5 p.m.
  • Thursday: 10 a.m. - 5 p.m.
  • Friday: 8 a.m. - 5 p.m.

OFFICE HOURS & PHONE COUNSELING:
8 a.m. - 4:30 p.m. Monday Tuesday, Wednesday, Friday and 10 a.m. - 4:30 p.m. Thursday

North Campus

Administration Office, Pierpont Commons, 2101 Bonisteel Blvd., Room MZ2202
Ann Arbor, MI 48109
 
OFFICE HOURS  & WALK-IN COUNSELING:
  • Monday-Friday: 1:30 - 5 p.m.

Spring/Summer Hours (May-August): Monday, Tuesday, Thursday: 1:30 - 5 p.m.