We send most of our correspondence regarding students' financial aid directly to students via email. If you want to stay informed and help your student manage their financial aid, there are a few things to know.
Requesting Information About Your Student
Under the Family Educational Rights and Privacy Act (FERPA) and University of Michigan policy, we cannot release financial aid information to anyone other than registered U-M students. We can only discuss financial information with others if the student has authorized other individuals through Wolverine Access.
We may not release academic information to a parent including, but not limited to the level of enrollment, academic progress, and grades. If academic issues are affecting financial aid, we can contact your student directly to explain but cannot share that academic information directly with you.
Accessing Your Student's Financial Information on Wolverine Access
Students manage most of their business transactions, including financial aid, on the web via the secure student portal called Wolverine Access. The Parent/Family Authorization feature of Wolverine Access allows students to authorize a "Friend (guest) Account" for their parents or other family members. With a Friend Account, parents may access a student's financial aid notices, financial aid forms/documents, and bills. Students may also authorize you to receive e-newsletters and emails about student accounts, housing, university alerts, and bulletins.
After your student authorizes a Friend Account: Within 24 hours, you will receive an email with Friend Account setup instructions. For more information, visit the U-M Information Technology website. Once a Friend Account is established, visit Wolverine Access and select "My Student's Information" (under "Parents & Family"). Note: It can take up to 30 minutes for parents to access a student's financial aid notice documents.